47% Guest Satisfaction
MetriQore did not just improve our reviews. They transformed how we think about guest happiness. Our team now anticipates problems before guests even notice them.
Sarah Johnson
General Manager
Grand Palace Hotel
Metriqore's AI-powered platform helps hotels instantly resolve guest complaints, track reviews across all platforms, and turn feedback into action before check-out.
Stop waiting for post-stay surveys. Start solving problems in real-time.
Get instant notifications when a guest reports an issue, so you can fix it before they leave.
We monitor Hotels.com, Google, TripAdvisor, and more, so you never miss critical feedback.
Identify happy guests (all 5-star reviews) and prompt staff to ask for public feedback, boosting your online reputation.
We make sure your digital scores never drop; instead, we guarantee they keep climbing.
Only post-stay surveys
Instant SMS/email alerts for urgent issues
Limited to survey data
Unique calculations for Hotels.com, Google, TripAdvisor, etc.
No real-time insights
Flags happy/unhappy guests for follow-up
Just raw data
Suggests fixes (e.g., send a free drink for delay)
Unreliable responses
Measures how genuine, attentive, and consistent each response is
No predictions
Predict potential complainers using machine learning
Simple, powerful workflow that turns feedback into instant action.
Track reviews, surveys, and complaints from booking to checkout across 20+ platforms.
Related departments get instant notifications if a guest reports a problem (e.g., dirty room, slow Wi-Fi).
Suggest solutions (e.g., comp a meal for the wait) so you can act before they check out.
Spot 5-star guests and prompt staff to ask for reviews before they leave the property.
We're happiness hackers, emotion engineers, and satisfaction scientists all rolled into one.
We decode the psychology behind guest feedback using advanced behavioral analytics.
Our AI crafts personalized responses in seconds, not hours.
Surgical precision in identifying and fixing reputation pain points.
We engineer guest happiness through data-driven emotional intelligence.
Most hotels wait for bad reviews to happen, then scramble to fix them. We help you create happiness before problems even exist.
Join the happiness revolution. Transform your hotel from a place people stay to a place people rave about.
These are not just testimonials. They are transformation stories.
MetriQore did not just improve our reviews. They transformed how we think about guest happiness. Our team now anticipates problems before guests even notice them.
Their technology is like having a guest relations genius working 24/7. It catches nuances in feedback that we would have missed completely.
Their weekly reports read like a crystal ball for our business. We now make decisions based on what guests will want, not just what they have complained about.
Join the growing network of hotels that have transformed their guest experience with MetriQore.
Metriqore's real-time alerts helped us resolve 80% of complaints before checkout; our guest satisfaction scores jumped by 25% in 3 months.